Optional / Recommended > Before you make changes to your computer: Create a Restore Point If you find it, next uninstall HP Support Solutions.Ĭheck in Settings > Apps > Apps and Features and uninstall any HPSA bits you find there, too.Īfterwards, Restart the computer and log in. Re-check / uninstall / remove all / any HPSA software on your computer. The HPSA version listed in Software and Drivers is not the latest 8.x - that said, the listing does indicate that the HP Support Assistant is supported at at least the latest 8.x version. Chinese legacy version of the HP Support Assistant is not compatible with your system.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.